Privacy Policy

Last updated: March 28, 2026

PosterGenius (“we”, “our”, or “us”) operates postergenius.ca. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and password when you create an account
  • Shipping address and billing information when placing an order
  • Payment information processed securely through Stripe (we do not store card details)
  • Communications you send us (e.g., support requests)

We also automatically collect certain information when you visit our site, including IP address, browser type, referring URLs, and pages visited, via standard web analytics tools.

2. How We Use Your Information

  • To process and fulfill your orders (digital downloads and physical prints)
  • To send order confirmations and shipping updates
  • To send marketing emails if you have opted in (you can unsubscribe at any time)
  • To improve our website and product offerings
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share your data only with trusted third-party service providers necessary to operate our business:

  • Stripe — payment processing
  • Printful — fulfillment and shipping of physical orders (requires your name and shipping address)
  • Clerk — account authentication
  • AWS S3 — secure delivery of digital downloads
  • Omnisend — marketing email platform
  • Cloudinary — image hosting

All service providers are contractually required to protect your data and may only use it to provide services on our behalf.

4. Cookies

We use cookies and similar technologies to maintain your session, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years for accounting and tax compliance purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at support@postergenius.ca.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure payment processing via Stripe, and access controls to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: